Shipping & Returns

MySky SkyCart Shipping Policy

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order to be delivered inside the 48 contiguous US-States, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. We will use UPS or FedEx Ground for standard shipping.

For premium shipping options and for destinations outside the Continental US we will need to determine the shipping cost on a case to case basis. Please call or email us for more information.

MySky SkyCart Returns Policy

You may return new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.